MAXMATE Terms & Conditions
Last Updated: 24 February 2026 | 12-Month Warranty | 14-Day Returns
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1 Introduction
These Terms govern your use of MAXMATE website (www.maxmate.co.uk) and product purchases.
Operated by MAXMATE LLC (702 Crown House, NW10 7PN, London UK).
2 Contact Information
MAXMATE LLC
702 Crown House, NW10 7PN, London
3 Your Status
By ordering, you confirm:
- You are legally capable of contracting
- You are at least 18 years old
- You are buying for personal use only
4 Products & Availability
Colors shown may vary by monitor.
Check compatibility before purchase.
If pricing errors occur, we'll contact you.
If out of stock, we'll refund fully.
5 Order Process
6 Payment
All prices in GBP (£) including VAT
We accept all major cards, PayPal, Apple Pay, Google Pay
Secure encrypted payment processing
7 Delivery
We deliver to UK addresses only
Estimated 1-2 working days after dispatch
Risk passes to you on delivery
8 Returns & Refunds
Days to Cancel
Days to Return
Days for Refund
Items must be unused, in original packaging
No returns on opened smart watches/headphones
Email info@maxmate.co.uk to start a return
9 Warranty
12 month warranty against manufacturing defects
Does not cover wear & tear, misuse, or unauthorized repairs
10. Intellectual Property
All content property of MAXMATE. All rights reserved.
11. Liability
Limited to product price. Does not exclude liability for negligence causing injury.
12. Privacy
See our Privacy Policy
13. Force Majeure
Not liable for events beyond our control
14. General
Entire agreement, waiver, severability apply
15. Governing Law
English law. UK courts jurisdiction.
By using our website, you agree to these terms
Questions? Contact us