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MAXMATE  Privacy Policy

Last Updated: 24 February 2026 | GDPR Compliant | Your Data Protection Rights

At MAXMATE , we are committed to protecting and respecting your privacy when you purchase our phone chargers, USB cables, power banks, smart watches, and mobile accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By visiting www.maxmate.co.uk, you accept the practices described in this policy.

1 Who We Are

MAXMATE is a trading name of MAXMATE LLC.

Address: 702 Crown House, NW10 7PN, London UK

We are the "controller" of your personal information under UK data protection laws.

2 What Information We Collect

a) Information you give us when purchasing:
  • Identity Data: Name, title
  • Contact Data: Billing/delivery address, email, phone
  • Transaction Data: Products purchased (chargers, cables, watches), order history
  • Payment Data: We don't store card details - processed securely by Stripe/PayPal
b) Information we collect automatically:
  • Technical Data: IP address, browser type, operating system
  • Usage Data: How you use our website, products viewed
c) Information from third parties:

From payment providers, shipping carriers for delivery updates.

3 How We Use Your Information

Purpose Data Used Legal Basis
Process your order Name, address, email Contract
Deliver your items Name, address, phone Contract
Manage refunds Order details, bank details Legal obligation
Order updates Email, phone (SMS) Contract
Customer service Name, email, order number Legitimate interest
Marketing (if opted in) Email address Consent
Improve website IP address, browsing data Legitimate interest
Prevent fraud IP address, name, address Legitimate interest

4 Marketing Communications

If you've purchased from us or signed up, we may send you emails about new products (latest phone chargers, cables, and smart watch straps) and special offers.

You'll only receive marketing if you've consented

Unsubscribe anytime via email link

We never sell your data to third parties

5 Cookies & Tracking Technologies

Essential Shopping cart & checkout

Analytical Google Analytics - site performance

Functional Remember your preferences

Targeting Relevant ads on social media

You can adjust cookie preferences in the cookie banner when you first visit.

MAXMATE UK privacy policy for phone chargers, USB cables, power banks, smart watches, and mobile accessories. GDPR compliant data protection. Your rights under UK GDPR including access, rectification, erasure, and portability. Secure payment processing with Stripe and PayPal.

Your privacy matters to us

Questions about your data? Contact our Data Protection Team